Senior Engineering Manager

About the Position

We are looking for a Senior Engineering Manager to lead engineering across a customer growth-focused area of the business. In this role, you will oversee multiple full-stack squads and Engineering Managers working across web, backend, and mobile platforms. You will play a key role in shaping how customer value is delivered through areas such as growth, retention, subscriptions, and value-led customer experiences. This position requires a strategic leader who can connect several related domains, align technical execution with commercial goals, and ensure teams remain focused on delivering excellent customer outcomes. You will work closely with cross-functional partners across Product, Design, Data, and Commercial, balancing business impact with a customer-first mindset while fostering a strong engineering culture. This is a hybrid position requiring attendance at the London office three days per week.

Responsibilities

• Lead multiple engineering squads and Engineering Managers, supporting their growth through coaching, mentoring, and performance development
• Own end-to-end delivery across several teams, ensuring initiatives are well planned, effectively executed, and delivered to a high standard
• Partner with Product, Design, Data, and Commercial stakeholders to align technical work with business priorities and customer needs
• Provide technical leadership and architectural guidance across full-stack web, backend, and mobile teams
• Create alignment across multiple connected product domains, ensuring a coherent technical strategy where it matters most
• Champion engineering best practices, promoting quality, scalability, and continuous improvement across teams
• Drive operational excellence through strong monitoring, alerting, reliability, and incident management processes
• Build an inclusive, high-performing engineering culture that encourages autonomy, accountability, and innovation

Requirements

• Proven experience leading engineering teams and delivering complex, cross-team initiatives
• Strong people management background, with success in developing high-performing teams and future leaders
• Ability to lead through influence, building trust and empowering teams at different levels of the organisation
• Experience working across multiple product or business domains and connecting them through a clear technical strategy
• Solid understanding of modern engineering practices across web, backend, and mobile environments
• Strong communication and stakeholder management skills, with the ability to influence both technical and non-technical audiences
• Comfortable operating in fast-paced, ambiguous environments and creating clarity in complex situations
• Collaborative mindset with experience working closely in cross-functional settings