Senior Solution Architect (Salesforce + eCommerce)

EPAM·Brazil·Удалённо·сегодня

We are looking for a Senior Solution Architect (Salesforce + eCommerce) to take ownership of the architectural vision across CRM/CX and Digital channels, anchored by Salesforce as the central platform. You will be responsible for crafting a unified, future-ready architecture that connects products and systems throughout the customer-facing landscape.

Responsibilities

Craft comprehensive CX blueprints covering Salesforce CRM alongside Digital channels such as eCommerce and portals
Convert key business functions like sales planning, pricing and customer data management into well-aligned platform solutions
Engineer fluid omnichannel experiences supported by solid architectural underpinnings
Outline integration approaches that link CRM, eCommerce, Order Management together with Pricing & analytics layers
Perform thorough fit-gap evaluations against the current technology stack
Lead the structuring of product taxonomies, weighing global consistency against regional variations
Work alongside the Enterprise Architect to formalize integration models (API-led, event-driven) and the overall target architecture blueprint
Safeguard scalable design principles that accommodate multiple regions and markets

Requirements

3+ years of professional experience working as a Solution Architect
Strong command over Salesforce Sales Cloud and Service Cloud
Hands-on background with eCommerce technologies such as SAP Commerce, Adobe and commercetools
Confident understanding of omnichannel journeys and broader CX landscapes
Demonstrated success delivering complex enterprise integrations leveraging APIs and middleware tools
Skill in shaping resilient, scalable architectures that operate across multiple platforms