Senior Site Reliability Engineer

We are seeking a Senior Site Reliability Engineer to ensure the operational excellence and reliability of our production services. This role combines core SRE responsibilities with a specialization in generative AI technologies, focusing on AWS infrastructure, Kubernetes orchestration and observability platforms to support mission-critical systems.

Participation in the on-call support rotation is required for this role. The schedule is organized on a rotating basis, with each engineer covering one calendar week approximately once per month.

Responsibilities

• Provide operational support for production services, including on-call rotation and major incident handling
• Define, monitor and maintain Service Level Objectives (SLOs) and Indicators (SLIs) to ensure reliability
• Manage and operate AWS infrastructure, particularly Kubernetes clusters, using Infrastructure as Code
• Ensure the reliability and performance of microservices and event-driven architectures
• Manage, tune and optimize search and observability platforms, with a specific focus on OpenSearch performance
• Conduct root cause analysis (RCA) and drive problem management to prevent recurring issues
• Take ownership of production environments and reliability outcomes
• Collaborate with engineering teams to embed a reliability mindset across the organization

Requirements

• 3+ years of experience in Site Reliability Engineering or related operational roles
• Expertise in AWS services including EC2, EKS and ECS
• Proficiency in AWS Bedrock and OpenSearch
• Knowledge of IAM and AWS infrastructure management
• Skills in Infrastructure as Code using Terraform
• Background in container orchestration with Kubernetes
• Familiarity with observability tools such as Instana, CloudWatch and ELK
• Understanding of microservices, APIs and event-driven processing
• Capability to perform strong RCA and problem management
• Competency in SLO/SLI definition and reliability engineering practices
• Upper-Intermediate English language proficiency (B2)

Nice to have

• Familiarity with Ansible for configuration management