Senior LIMS Engineer

We are seeking a Senior LIMS Engineer to provide ongoing support, configuration and enhancement for Thermo Scientific Sample Manager LIMS, ensuring uninterrupted lab operations post-vendor transition. In this role, you will serve as the primary subject matter expert while collaborating closely with lab users and IT teams to maintain a compliant and reliable system.

Responsibilities

• Act as primary SME for Thermo Scientific Sample Manager LIMS
• Collaborate with the customer's lab users and IT
• Oversee system configurations, user access and compliance
• Troubleshoot and resolve incidents
• Documentation of processes and changes per the customer's standards

Requirements

• Familiarity with L2/L3 application support activities, including incident, problem and change management within ITIL-aligned service models
• Mature hands-on experience with SaaS (Cloud managed by Thermo Scientific) versions of Thermo Scientific SampleManager LIMS, including day-to-day administration and support
• Familiarity with the latest Sample Manager versions 21.x (including 21.3) functionality
• Strong proficiency in SampleManager configuration using embedded platform tools, including Entity Designer, Explorer and configuration of master data, lookup tables and custom fields
• Solid working knowledge of SampleManager Visual Workflow Designer for designing, modifying and troubleshooting business workflows
• Hands-on expertise in Thermo Fisher Sample Manager version v2 reporting tools and dashboards, including configuration of standard and custom reports
• Solid SQL skills for data querying, validation and troubleshooting against the SampleManager data model

Nice to have

• Hands-on experience with instrument integration in SampleManager, including parsers and chromatography data system (CDS) connectors such as Chromeleon, Empower or OpenLab
• Working knowledge of SampleManager REST and SOAP web services for interpreting integration behavior and supporting interface-related tickets
• Understanding of GxP, 21 CFR Part 11 and EU Annex 11 requirements for supporting validated LIMS environments
• Practical understanding and application of data integrity principles (ALCOA+) in laboratory data management
• Awareness of the SaaS shared responsibility model, where customizations and platform-level changes are conducted by Thermo Fisher