Digital Delivery Director / Project Director

We’re looking for a Digital Delivery Director / Project Director to join our team in London, UK in a hybrid working mode. In this role, you will lead large-scale digital commerce, content and marketing transformation programmes for leading Retail and CPG organizations, ensuring end-to-end accountability for outcomes, budgets and client satisfaction.

You will act as a strategic advisor while working hands-on with globally distributed strategy, design, engineering and technology teams. The position calls for expertise in delivering complex programmes with measurable business impact, agile delivery leadership, composable commerce architectures and a solid grasp of how AI can responsibly accelerate outcomes within these ecosystems.

Responsibilities

• Own end-to-end delivery of digital programmes with annual budgets of £10M+ from initiation to release in compliance with EPAM governance standards
• Drive large-scale ecommerce and composable commerce implementations alongside content and marketing technology solutions
• Apply agile methodologies throughout, monitoring delivery health, escalating risks early and maintaining transparency with all stakeholders
• Adopt business case-oriented delivery ensuring client objectives and KPIs are consistently met
• Promote responsible adoption of AI and Generative AI, scaling AI-enabled solutions from PoC to production while embedding governance for security, compliance and cost risk mitigation
• Manage geographically distributed delivery teams (80+ FTE) across on-site, nearshore and offshore locations defining effective operating models and ensuring productivity
• Build strong client partnerships at VP and C-level, serving as the trusted delivery lead and supporting governance frameworks
• Participate in pre-sales activities, prepare proposals and statements of work, and shape implementation planning aligned to client strategies
• Mentor and coach delivery teams to foster continuous improvement and a culture of excellence

Requirements

• At least 10 years of experience in digital delivery of commerce, content and marketing solutions with strong exposure to Retail and CPG sectors
• Proven success leading multi-shore teams on complex transformation programmes exceeding £10M budget across the full project lifecycle
• Solid technical and delivery knowledge of ecommerce and composable commerce platforms along with core cloud platforms (AWS, Azure, GCP)
• Expertise applying agile delivery methods (Scrum, SAFe or equivalent)
• Business case-oriented delivery experience with measurable ROI outcomes
• Familiarity with AI and Generative AI-enabled delivery, including advisory capability on acceleration opportunities and related risk management
• Ability to engage confidently with technology and business stakeholders at the executive level

Nice to have

• Degree qualification in relevant discipline or equivalent industry experience
• Agile certifications (e.g. Scrum, SAFe) or PMP/Programme Management accreditation
• Experience implementing MACH frameworks, omnichannel solutions and marketing platforms
• Hands-on involvement in AI/GenAI solution delivery into production environments
• Working knowledge of data governance and associated delivery principles