Senior HR Generalist

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.

As a Sr. HR Generalist, you will partner with the European employees to drive HR initiatives that align with organizational goals. You will work closely with the Location Services organization to support the entire employee lifecycle by handling processes like onboarding, offboarding, immigration, relocation, compliance, day-to-day employee support, and more. You are responsible for providing an excellent employee experience as they move through different phases of the employee lifecycle.

In this role, you will:

• Serve as a frontline HR contact for the employee lifecycle needs across a range of EMEA locations (such as Finland, Germany, the UK, Belarus, and Poland). This includes pre-onboarding, onboarding, employee support throughout employment, and offboarding.
• Work with managers to develop a positive team dynamic and address performance issues.
• Act as a point of contact for employee inquiries, concerns, and grievances.
• Lead onboarding initiatives, including conducting onboarding sessions and check-ins with managers during the probation period.
• Ensure compliance with labor laws and company policies, and update and communicate HR policies as needed.
• Support day-to-day department operations like running reports, HRIS updates, and managing ticketing systems and inboxes.

• 5+ years of HR experience in an IT or tech environment.
• Excellent communication skills and English proficiency (both verbal and written) not lower than C1.
• Ability to work with large document flow and a large number of requests.
• Ability to build relationships with managers and individual contributors in the organization.
• Problem-solving mindset with a proactive approach and motivation to develop within the HR function.
• You should have a base knowledge of HR practices and compliance in order to use these to their best judgment in daily support and decision-making. You will use critical thinking and problem-solving skills to create effective processes.

• We value high-performing creative individuals who dig into problems and opportunities.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

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