Undertake administrative, data relating, technical and troubleshooting job duties to support executive sales, senior executive and agencies.
Participate in projects (over 5 «steps») to improve sales support business processes including the development of performance indicators before analyzing data, instructions and recommendations to achieve sales targets.
To process in a timely manner agency group requests for the preparation of a price offer with the agreement of the sales manager and the revenue management department before concluding a contract and monitoring the materialization of the group.
Conduct regular negotiations with agencies to find new potential groups, conduct group inquiries and coordinate with the Department of ___RM____ of the cost and conditions by group. Continuously find ways to increase group requests and the percentage of their materialization.
Update and control the relevance of information on the company's products and services in Extranet, GBRS, Emarsys, CRM applications, and make suggestions for improving sales processes.
Coordinate the update and improvement of the applications used by the sales department with the Senior Sales Support Executive.
Update and inform the sales department about news of competitors on a daily basis.
Processing service requests and initiating Adhoc documentation upon request,
Provide information and analytical support to a corporate sales executive in the development and presentation of corporate partnership proposals to existing and potential corporate clients.
Conduct regular monitoring of prices and actions of competitors on direct and transit routes to timely adjust the pricing strategy of the Airline.
Process and prepare agreements, contracts, invoices related to the department for approval by the direct manager and organize administrative support in the preparation of seminars, webinars and workshops.
Participate and make proposals from the sales department in special and / or long-term projects aimed at increasing sales (solving organizational issues, coordinating work between interested departments / divisions).
Be aware of all changes in the company's products and services and communicate information about the changes to the sales executive and senior sales executive for further notification of the agencies.
Attend exhibitions that increase sales of the Airline's product and services.
Know and use the resources / systems of E-smash, Amadeus, DDS PaxIS and / or others for the preparation of analytical reports.
REQUIREMENTS:
Bachelor degree
Previous work experience required 1 - 2 years.
General knowledge about aviation and aviation economics