Technical Operations Specialist
Description
Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.
We're looking for a motivated and talented Technical Operations Specialist to join our team. As a Technical Operations Specialist you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable events and promotions both inside and outside the game.
Responsibilities
- Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring
- Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign
- Act as the operational link between Product, Engineering, and QA, ensuring smooth handoffs
- Systematically document processes, decisions, and learnings in a manner that elevates team capability and reduces dependency on individual knowledge
- Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale
Requirements
- 2+ years in a technical operations, live ops, or production management role
- First degree in Industrial engineering or similar
- Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents)
- Self-driven and proactive, with a strong ability to identify and fix issues independently
- Capable of writing clear, complete, and actionable process guides and documentation
- Passionate about AI tools and workflow automation
Advantages:
- Experience with live game operations (events, A/B testing, publishing pipelines)
- Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar)
- Familiarity with configuration-based systems
- Experience writing or improving operational SOPs
