Supervisor crew service centre
RESPONSIBILITIES:
- Monitor and support all administration processes, accounting, service to all flight personnel of IFSD;
- Coordinate the work of crew service center staff work with new information technologies to improve the systematization and automation of documentation, databases and cabin crews’ reporting procedures operating in the Company
- Draw up and monitor compliance with the vacation schedule and shift schedule for administration and service center;
- Submit to the manager monthly work plans
- Distribute and keep reporting if pax discount certificates usage to revenue dept of the Company;
- Monitor update and replenishment in the office and on boards by flight documentation for cabin crew;
- Keep regular statistical data on cabin crew manpower.
REQUIREMENTS:
- Higher Education
- Previous work experience required +/- 3 years.
- Analytical skills
- English (Intermediate level), Russian, knowledge of the Kazakh language is preferable
- Planning skiils and skiils of rational allocation of wowking time
- Ability to communicate effectively at all levels and be able to present clearly and accurately
- Focus on results
- An analytical thinker who can draw conclusions and identify the required action from statistical data
- Team player
- Good organizational and planning skills of working time
- Effective communication skills with colleagues, internal and external clients
