Senior Operations Specialist – Kazakhstan

The Senior Operations Specialist drives operational excellence by managing the end-to-end order placement lifecycle, optimizing cross-functional processes, and supporting planning and resource allocation. The role also leads internal strategic events and develops data-driven presentations and insights to support leadership decision-making. Operational Excellence & Order Management:

• End-to-End Ownership: Take full accountability for the order placement lifecycle (Procurement) within Growth Business verticals, ensuring workflows are seamless, timely, and highly scalable.
• Process Optimization: Assist on continuous improvement of internal and cross-functional processes (Product, Marketing, Legal, Finance); maintain critical documentation, including performance trackers, action logs, and OKR/KPI status reports.
• Planning & Resource Allocation: Support annual and quarterly planning cycles, including budgeting and strategic resource distribution.

Event Support:

• High-Level Execution: Lead the planning and delivery of divisional events, such as Leadership Summits and Strategy Workshops, in collaboration with the central Events team.
• Full-Cycle Management: Oversee everything from agenda structuring and organizational content to logistics and post-event follow-up.

Strategy, Insights & Reporting:

• Executive Storytelling: Create high-stakes presentations for leadership and investors, translating complex raw data into clear, visually compelling strategic narratives.
• Project Governance: Manage project timelines and negotiate with diverse stakeholders to ensure deadlines are met.
• Market Intelligence: Conduct targeted market research (competitor analysis, industry updates) to validate business hypotheses upon managers request.

• Bachelor’s degree or higher.
• 3+ years of experience in technology companies or fast-paced tech environments.
• Advanced (fluent) level of English.
• Ability to build and optimize operational processes.
• Experience working with operational tasks such as procurement, reporting, and analytics.
• Analytical mindset with strong attention to detail.
• Highly organized with excellent time and task management skills.

• Stable salary and official employment.
• Health insurance.
• Hybrid work model and flexible schedule.
• Access to professional counseling services (psychological, financial, legal).
• Corporate discount programs.
• Internal training and development opportunities.
• Partially or fully funded external training courses.
• Full work equipment provided.