Senior Operations Specialist – Kazakhstan
The Senior Operations Specialist drives operational excellence by managing the end-to-end order placement lifecycle, optimizing cross-functional processes, and supporting planning and resource allocation. The role also leads internal strategic events and develops data-driven presentations and insights to support leadership decision-making.
Operational Excellence & Order Management:
- End-to-End Ownership: Take full accountability for the order placement lifecycle (Procurement) within Growth Business verticals, ensuring workflows are seamless, timely, and highly scalable.
- Process Optimization: Assist on continuous improvement of internal and cross-functional processes (Product, Marketing, Legal, Finance); maintain critical documentation, including performance trackers, action logs, and OKR/KPI status reports.
- Planning & Resource Allocation: Support annual and quarterly planning cycles, including budgeting and strategic resource distribution.
- High-Level Execution: Lead the planning and delivery of divisional events, such as Leadership Summits and Strategy Workshops, in collaboration with the central Events team.
- Full-Cycle Management: Oversee everything from agenda structuring and organizational content to logistics and post-event follow-up.
- Executive Storytelling: Create high-stakes presentations for leadership and investors, translating complex raw data into clear, visually compelling strategic narratives.
- Project Governance: Manage project timelines and negotiate with diverse stakeholders to ensure deadlines are met.
- Market Intelligence: Conduct targeted market research (competitor analysis, industry updates) to validate business hypotheses upon managers request.
- Bachelor’s degree or higher.
- 3+ years of experience in technology companies or fast-paced tech environments.
- Advanced (fluent) level of English.
- Ability to build and optimize operational processes.
- Experience working with operational tasks such as procurement, reporting, and analytics.
- Analytical mindset with strong attention to detail.
- Highly organized with excellent time and task management skills.
- Stable salary and official employment.
- Health insurance.
- Hybrid work model and flexible schedule.
- Access to professional counseling services (psychological, financial, legal).
- Corporate discount programs.
- Internal training and development opportunities.
- Partially or fully funded external training courses.
- Full work equipment provided.
