Microsoft 365 Copilot Lead

EPAM·Poland·Удалённо·сегодня

We are seeking a Microsoft 365 Copilot Lead to lead the vision, readiness, deployment, and adoption of AI-powered productivity across a national retail organization in Canada. This role will define the 365 Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value — bridging corporate teams and frontline workers. This position sits at the intersection of technology architecture, data governance, and business transformation within a mature Microsoft ecosystem (Azure, M365, Power Platform).

Responsibilities

Define and drive the strategic roadmap for Microsoft 365 Copilot deployment across the organization
Lead tenant administration and enterprise-scale configuration of Exchange, SharePoint Online, Teams, and OneDrive
Oversee information governance practices, including sensitivity labels, DLP policies, retention, and permissions models
Manage security and identity considerations, including Conditional Access, access reviews, and oversharing audits
Build and configure custom agents, plugins, connectors, and GPT-based declarative agents within Copilot Studio
Integrate Power Platform capabilities, including Power Automate, Power Apps, and dataflows relevant to retail operations
Establish content architecture standards, including taxonomy, metadata, and content lifecycle management
Drive frontline engagement through Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage
Develop adoption and measurement frameworks using Copilot Dashboard, Viva Insights, and ROI scoring models
Maintain fluency in Microsoft 365 Copilot licensing models and roadmap developments

Requirements

5+ years of experience in Microsoft 365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scale
Understanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and how data flows
Expertise in information governance using Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions models
Knowledge of Entra ID and security practices, including Conditional Access, access reviews, oversharing audits, and Zero Trust principles
Proficiency in Copilot Studio for building custom agents, plugins, connectors, and GPT-based declarative agents
Skills in Power Platform, including Power Automate, Power Apps, and dataflows for retail operations
Background in SharePoint and content architecture, including taxonomy, metadata, and content lifecycle management
Familiarity with Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage, particularly for frontline engagement
Competency in adoption and measurement frameworks, including Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworks
Qualifications in M365 Copilot licensing models and Microsoft roadmap literacy, including Ignite/Build awareness
English proficiency at B2 level or higher