HR Business Partner – Middle
SOFTSWISS continues to expand the team and is looking for a Middle HR Business Partner.
We need a true, experienced and accomplished professional who shares our culture and values.
This role is ideal for an experienced HR professional with a strong track record of partnering with engineering, product, and technical leadership. You will play a key role in driving organizational effectiveness, supporting strategic initiatives, enabling change, developing managers, and contributing to the long-term success and retention of key talent.
Strategic HR Partnership & Change Management
- Serve as a trusted HR Business Partner to senior technical and product leadership, aligning HR initiatives with business strategy and product goals.
- Facilitate organizational and structural changes, ensuring smooth transitions and strong communication throughout the teams.
- Support business strategy execution by identifying talent gaps, advising on workforce planning, and helping build high-performing, scalable teams.
Onboarding, Adaptation & Talent Development
- Ensure a high-quality onboarding and adaptation process for new hires and internal transfers within technical/product teams.
- Support personal development planning together with leadership: facilitate regular conversations, track progress, and promote continuous learning.
- Lead and enhance development frameworks for technical and managerial roles.
Leadership Coaching, Mentoring & Facilitation
- Coach and mentor managers on leadership skills, team development, effective communication, and conflict resolution.
- Facilitate team sessions, strategic workshops, retrospectives, and alignment meetings.
- Promote modern leadership practices, psychological safety, accountability, and collaboration across teams.
Succession Planning & Key Talent Retention
- Lead succession planning initiatives for critical technical roles and leadership positions.
- Identify key performers and high-potential employees; collaborate with managers on personalized retention strategies.
- Monitor team climate and proactively address risks related to engagement or turnover.
Core HR Processes & Team Support
- Drive performance management processes within technical teams, ensuring clarity of expectations and quality of feedback cycles.
- Oversee HR activities such as career development, recognition, internal mobility, and organizational communication.
- Provide guidance on compensation discussions and working with data-driven insights to support decision-making.
- Conduct regular 1:1s with employees and manage Employee Relations with professionalism and empathy.
- Organize exit interviews and ensure a smooth offboarding experience with relevant insights captured.
- 2+ years of experience as HR Business Partner / People Partner / HR Generalist, with at least 1,5 year supporting technical, engineering, or product teams
- English level: Upper-Intermediate (B2) or higher
- Proficient in Russian – both in written and verbal communication
- Deep understanding of product development cycles, technical team workflows, and cross-functional collaboration
- Experience in supporting managers and driving leadership development
- Proven ability to navigate change, influence stakeholders, and manage complex team dynamics
- Critical thinking and strong problem-solving skills
- Ability to work in a fast-paced, innovative environment with multiple stakeholders
- Experience working in large international product/IT companies
- Background in fast-growing tech environments (e.g., SaaS, platforms, engineering-heavy teams)
- Experience with coaching methodologies or facilitation certifications
