3Commas.io is a leading SaaS of cryptocurrency trading since 2017, building the leading automation platform for crypto trading and turning complex markets into simple yet powerful algorithmic strategies.
Our AI-driven bots (DCA, Grid, Signal), deep integrations with TradingView, and a robust API enable traders to automate and optimize across 15+ major exchanges, including Binance, Coinbase, OKX, and Bybit. We serve a global community of individual and institutional traders and developers who rely on our security-first, reliable, and battle-tested infrastructure to run strategies 24/7.
Role Overview
As a CRM Manager, you will own and scale one of the company’s key growth and retention channels. Your mission will be to design, execute, and continuously optimise CRM campaigns and lifecycle journeys that increase user engagement, retention, and reactivation.
This is a high-impact, hands-on role where you will directly influence conversion rates and the overall user experience across our user lifecycle. You will be responsible for building and managing sophisticated CRM journeys, leveraging data, experimentation, and automation to deliver personalised communication at scale.
You will work closely with the Product Marketing Manager, as well as product, analytics, design, and engineering teams to deeply understand the product, user behaviour, and growth opportunities. Together, you will help shape how traders interact with the product through personalised lifecycle communication.
We are looking for someone who can take full ownership of the CRM channel, move fast, and operate with a strong time-to-market mindset. The ideal candidate is comfortable working in a fast-moving tech environment, is highly data-driven, and is always looking for ways to improve processes and campaign performance.
Experience using AI tools or AI agents to automate workflows and scale marketing operations will be a strong advantage.
🔧 Impact at Scale
Drive product innovation for a platform used by millions of traders and developers worldwide.
🧭 Strategic Influence
Shape the product roadmap and user experience alongside executive leadership.
🧠 Culture of Growth
Join a passionate, talented team where ideas are valued, and careers are accelerated.
🌍 Global & Remote
Work flexibly from Barcelona, Tallinn, Cyprus — or remotely, in sync with our distributed product and tech teams.
3Commas.io is proud to be an equal opportunity employer. We believe diversity fuels innovation and welcomes applications from individuals of all backgrounds, identities, and experiences — regardless of race, gender, age, religion, disability, or sexual orientation.