Chief Site Reliability Engineer

EPAM·Argentina, Colombia, Mexico, Brazil, Chile·Удалённо·вчера

We are seeking a Chief Site Reliability Engineer to lead the delivery of a strategic Dynatrace dashboard that unifies business and operational KPIs with real-time observability across distributed systems. You will partner closely with stakeholders to shape requirements and drive end-to-end implementation.

Responsibilities

  • Lead the design and implementation of a Dynatrace dashboard aligned to business and operational KPIs
  • Define the dashboard information architecture and KPI definitions with stakeholders
  • Conduct interviews with clients and stakeholders to capture requirements and validate outcomes
  • Integrate telemetry sources from web applications and microservices to improve monitoring coverage
  • Troubleshoot issues impacting data accuracy, event tracking, and dashboard reliability in distributed environments
  • Maintain and optimize Dynatrace configuration to match evolving KPI and observability needs
  • Coordinate delivery across a small agile engineering team and partner groups
  • Manage risks and blockers proactively to protect timelines and scope
  • Translate analyst and product owner inputs into actionable monitoring requirements and outcomes

Requirements

  • 7+ years of Site Reliability Engineering experience with observability focus
  • 5+ years of Dynatrace platform experience delivering enterprise dashboards
  • Senior leadership experience leading technical delivery and decision-making
  • Strong stakeholder management skills for VP-level and cross-functional audiences
  • Proven project execution skills in agile, early-stage product environments
  • Advanced troubleshooting skills in distributed systems and microservices
  • Strong analytical skills to validate telemetry accuracy and data quality
  • Excellent communication skills for client-facing interviews and workshops
  • Upper-Intermediate English proficiency (B2)

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