Business Analyst with Experience in the Travel Industry

About the Position

We are in search of a highly experienced Business Analyst specializing in the travel domain. The ideal candidate will possess a deep understanding of Global Distribution Systems (GDS) and will excel in facilitating communication between diverse business stakeholders to drive project success.

Responsibilities

• Conduct thorough analysis of travel industry trends and requirements to inform business strategies
• Collaborate with stakeholders to gather, document, and clarify business requirements related to travel operations
• Develop process maps and workflows to streamline travel management operations
• Work with IT and development teams to translate business needs into functional specifications
• Facilitate workshops and meetings to ensure alignment and clarity among stakeholders
• Monitor project progress and provide regular updates to ensure adherence to timelines and deliverables

Requirements

• 3+ years of experience as a Business Analyst, preferably in the travel or TMC (Travel Management Company) domain
• Strong understanding of travel booking flows, including air, hotel, and car reservations
• Hands-on experience with GDS platforms such as Sabre (Sabre Red, Sabre APIs, PNR workflows, etc.), Amadeus or Travelport

Nice to Have

• Knowledge of NDC (New Distribution Capability) and evolving GDS strategies
• Understanding of invoice approval workflows, supplier reconciliation, and mid-office/back-office processes in travel
• Familiarity with Compleat or other expense automation/invoice processing tools
• Knowledge of the PNR lifecycle, including creation, modification, ticketing, queuing, and synchronization across mid- and back-office systems