VIP account manager Urdu/Hindi/English

About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.   About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Tasks:

Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;

Promote company products and services to high-value clients;

Apply effective negotiation techniques to convert leads into long-term customers;

Develop and implement initiatives to increase client satisfaction and retention;

Build and maintain strong, long-term relationships as a trusted advisor;

Monitor client activity and identify opportunities for growth and engagement;

Maintain accurate records of client interactions in the CRM system.

Requirements:

English proficiency at B2 level or higher;

Native or bilingual proficiency in Urdu/Hindi;

Bachelor’s degree in Economics, Finance, Business, or a related field;

Proven experience in the financial industry, preferably in sales, account management, or business development;

Strong communication, negotiation, and relationship-building skills;

Result-oriented mindset and ability to work in a fast-paced environment;

High level of responsibility and professionalism when working with VIP clients.

What We Offer:

Remote work model;

Competitive remuneration;

Professional courses: from Coursera to Harvard;

Friendly, enjoyable and positive environment.