UX Designer

We are seeking a talented UX Designer to design front-end experiences, optimize customer journeys, and drive merchandising success across our global eCommerce platforms.

Responsibilities

• Design front-end experiences and monitor performance to identify opportunities for improvement
• Explore and execute A/B tests to continually enhance CX and global platform features
• Partner with global platforms on new updates, roadmaps, and features for the company's platform partner program
• Run pilots with specific partners in different markets and share results with global teams
• Train in-market company teams on tools, techniques, and best practices for improving third-party merchant partnerships
• Collaborate cross-functionally with internal teams including Marcom, UX, and Product Management
• Work with external design and technology agencies to execute the overall design vision

Requirements

• 2+ years of eCommerce UX/UI design experience, plus a BA or BFA
• Knowledge of eCommerce merchandising, customer experience, or digital B2C brand sales on direct-to-consumer websites such as Shopify or Adobe Commerce
• Expertise in collaboration tools such as Figma, Adobe Creative Cloud, and Keynote
• Familiarity with Wrike and Quip
• Background in QA and UAT processes
• Experience executing A/B tests and CX conversion optimization programs for direct-to-consumer platforms
• Knowledge of Google Analytics and its application to improving online sales and customer experiences
• Understanding of eCommerce across different global markets such as Europe, LATAM, APAC, and MENA
• International experience and ability to communicate in multiple languages preferred