Unified Endpoint Management (UEM) Tech Lead

EPAM·Romania·Удалённо, Офис·3 мес. назад

We are seeking a Unified Endpoint Management (UEM) Tech Lead to drive the technical implementation, management and continuous improvement of UEM solutions, with a primary focus on Microsoft Intune.

This role will collaborate closely with DevOps Engineers, IT Operations and cross-functional teams to ensure robust, secure and innovative endpoint management across a global enterprise environment.

Responsibilities

Lead the technical implementation and management of UEM solutions in partnership with DevOps Engineers and cross-functional teams
Design business technology solutions for subsystems, interfaces and integrations
Act as the technical conscience for the UEM landscape, ensuring alignment with product architecture and roadmap
Create and maintain standards and guidelines for agile teams, providing technical support as needed
Oversee operational performance and continuity of UEM services, proactively addressing issues and monitoring for improvements
Coordinate and support daily business applications within the UEM product cluster in collaboration with IT Operations
Lead troubleshooting and incident management for UEM-related issues, ensuring timely resolution and continuous improvement
Identify and implement savings opportunities in partnership with Product Owners
Support backlog estimation and sprint planning for UEM-related work items
Develop and deploy new UEM functionalities in an agile environment
Validate and design deployment solutions for Windows, macOS, Android and iOS devices, including Autopilot, MDM/MAM and compliance policies
Act as a technical coach for DevOps Engineers, translating complex technical issues into business terms for stakeholders
Communicate proactively with Product Owners, architects and other stakeholders regarding improvements, incidents and cost savings
Evaluate new Intune/UEM features and recommend adoption where beneficial
Develop and implement automation solutions such as PowerShell and Microsoft Graph API to streamline operations
Ensure compliance with security standards and industry regulations in close collaboration with the security team

Requirements

Bachelor’s or Master’s degree in Informatics, Computer Science or equivalent experience
5+ years of relevant experience in endpoint management with leadership experience
Expertise in Microsoft Intune, Autopilot and MDM/MAM technologies
Skills in scripting with PowerShell, automation and DevOps methodologies
Knowledge of Azure Active Directory, Conditional Access and cloud or hybrid environments
Background in large, complex global organizations, ideally with 100,000+ endpoints
Qualifications in communication, coaching and stakeholder management
Upper-Intermediate English language proficiency (B2)