Transaction Monitoring Pre-Sales Manager (Anti-Fraud)
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.
Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.
We’re seeking a Transaction Monitoring Pre-Sales Manager (Anti-Fraud) to join our EMEA team and help clients understand the full value of Sumsub’s transaction monitoring solution. You’ll play a pivotal role in guiding prospects and existing customers through the demo, testing, and evaluation stages — ensuring they’re confident and ready to move forward.This role blends technical expertise, compliance knowledge, and client-facing communication skills to deliver exceptional client experiences and drive business growth.
What You’ll Be Doing:
- Client Discovery & Engagement: Conduct consultations with prospective and existing clients to understand their anti-fraud and transaction monitoring needs, challenges, and objectives
- Solution Demonstration: Deliver tailored product demos that clearly illustrate how Sumsub’s anti-fraud and transaction monitoring platform addresses specific client use cases and compliance requirements
- Testing & Integration Support: Guide clients through the API testing process, collaborating closely with their technical teams to ensure a smooth handover to Solution Architects for implementation
- Client Success & Upselling: Support existing clients in adopting or expanding their use of the anti-fraud and transaction monitoring tool, highlighting integration benefits and ROI
- Feedback & Product Improvement: Collaborate with Product, Solution Architecture, and Compliance teams to relay client feedback and help shape product development
- Compliance & Advisory: Provide expert guidance on AML, compliance, and fraud prevention strategies, helping clients stay ahead of regulatory expectations.
- Cross-Functional Collaboration: Work closely with Sales, Product, and Legal teams to ensure alignment and a seamless client experience from first contact to go-live
About You:
- Proven experience in fraud prevention and transaction monitoring within iGaming or crypto exchanges
- Sound understanding of AML, compliance, and fraud prevention principles
- Familiarity with API integrations and a comfort level working with technical teams
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences confidently
- A proactive, problem-solving mindset and the ability to thrive in a fast-moving environment
- Advanced English and proficiency in at least one additional language (German or Spanish preferred).
Will be a plus:
- Legal and/or compliance background
- Fraud investigation experience, especially experience with device intelligence and behavioral analytics
What We Offer:
- Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
- True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
- Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
- Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
- Compensation. We offer fair and transparent pay, benchmarked to the market.
- Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
- Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
- Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
- Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
- Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
