Transaction Confirmation Officer
- Monitor and process daily transactions across various channels to identify unusual or suspicious activity.
- Perform data-driven analysis of customer behavior and transaction patterns to flag potential risks.
- Investigate escalated or flagged transactions and prepare documentation for further action.
- Interaction with clients within transaction investigation/confirmation
- Collaborate with compliance, fraud, and customer service teams to resolve transaction-related issues.
- Recommend process improvements and risk controls based on analytical findings.
- Maintain knowledge of industry best practices, regulatory requirements (e.g., AML, KYC), and company policies.
- Support internal audits and regulatory inquiries related to transaction monitoring.
Investigation experience
Analytical skills
