We are seeking an experienced Thermo Scientific Sample Manager LIMS Consultant to provide ongoing support, configuration and enhancement for Thermo Scientific Sample Manager LIMS, ensuring uninterrupted lab operations post-vendor transition.
Responsibilities
Deliver L2/L3 application support activities, including incident, problem and change management within ITIL-aligned service models
Perform day-to-day administration and support for SaaS (Cloud managed by Thermo Scientific) versions of Thermo Scientific SampleManager LIMS
Support the latest Sample Manager versions 21.x (including 21.3) functionality
Configure SampleManager using embedded platform tools, including Entity Designer, Explorer and configuration of master data, lookup tables and custom fields
Design, modify and troubleshoot business workflows using SampleManager Visual Workflow Designer
Configure standard and custom reports using SampleManager reporting tools and dashboards
Execute data querying, validation and troubleshooting against the SampleManager data model using SQL
Requirements
8+ years of overall experience
Familiarity with L2/L3 application support activities, including incident, problem and change management within ITIL-aligned service models
Mature hands-on experience with SaaS (Cloud managed by Thermo Scientific) versions of Thermo Scientific SampleManager LIMS, including day-to-day administration and support
Familiarity with the latest Sample Manager versions 21.x (including 21.3) functionality
Strong proficiency in SampleManager configuration using embedded platform tools, including Entity Designer, Explorer and configuration of master data, lookup tables and custom fields
Solid working knowledge of SampleManager Visual Workflow Designer for designing, modifying and troubleshooting business workflows
Proficiency in SampleManager reporting tools and dashboards, including configuration of standard and custom reports
Solid SQL skills for data querying, validation and troubleshooting against the SampleManager data model
Nice to have
Hands-on experience with instrument integration in SampleManager, including parsers and chromatography data system (CDS) connectors such as Chromeleon, Empower or OpenLab
Working knowledge of SampleManager REST and SOAP web services for interpreting integration behavior and supporting interface-related tickets
Working knowledge of GxP, 21 CFR Part 11 and EU Annex 11 requirements for supporting validated LIMS environments
Practical understanding and application of data integrity principles (ALCOA+) in laboratory data management
Awareness of the SaaS shared responsibility model, where customizations and platform-level changes are conducted by Thermo Fisher