Team Lead, Sales Development

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About this role

The Team Leader is responsible for managing Inside Sales team to execute on a sales strategy to meet/exceed sales quota for a given territory through setting business goals and managing the performance of Individual Contributors. Team Leader is also responsible for career planning and development of team members.

What you'll do

• Hiring and onboarding of new team members.
• Executing on a sales strategy to meet/exceed regional and team revenue targets, setting role-based targets, conducting performance management and ensure that the team meets their roles- based KPI’s.
• Ensure that the sales plan is aligned with and supports the corporate revenue goals.
• Collaborating with Segment Leaders on territory planning and execution.
• Ensure Veeam Core Values are being carried out by all employees on the team.
• Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories.
• Work with internal training team to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires).
• Coordinate sales activities, develop and mentor staff to drive performance and career development.
• Conduct regular one to one meetings with team members to provide them constructive feedback on their performance.
• Facilitate problem solving and collaboration.
• Keep direct and upper management updated with any challenges/issues affecting the work.
• Conduct regular pipe-line reviews and provide an accurate forecast against the quarterly sales quota.
• Making sure the team is using the Veeam CRM system (Salesforce.com) on a regular basis and log all the activities and updates in the tool.
• Participate in management meetings and take responsibility for sales improvement initiatives and other assigned actions.
• Maintaining and promoting a successful and positive work environment.

What you'll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered).
• Business-to-business (B2B) sales experience of high-tech products/services .
• Experience in people/team management.
• Self-education on sales and technical related matters.
• Ability to work well with all levels of the organization in a matrix style organization.
• Good coaching and mentoring skills.
• Able to speak to both decision-makers and junior staff in a tactful and sensitive manner.
• Capacity for innovative thinking and problem-solving.
• Good communication skills.

What You'll get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.