Customer Success Renewals Manager

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About this role

Are you ready to make an impact and accelerate your career in sales? As a Veeam Inside Sales Representative, you’ll drive our growth by taking decisive actions every day:

What You'll Do

• Generate New Business: Proactively identify and pursue sales opportunities within your assigned territory through outbound calls, emails, and follow-ups on qualified leads.
• Partner Collaboration: Work closely with Veeam partners and resellers—arrange joint calls, coordinate sales activities, and support partners in closing deals.
• Customer Engagement: Deliver compelling presentations and product demos, tailoring Veeam’s solutions to address unique customer needs and challenges.
• Pipeline Management: Build and maintain a robust sales pipeline by tracking all activities and opportunities in Salesforce.com, ensuring accurate forecasting and reporting.
• Market Penetration: Strategically expand Veeam’s presence by targeting new accounts, nurturing existing relationships, and leveraging partner networks.
• Quota Achievement: Consistently meet and exceed your individual and team sales targets, directly contributing to Veeam’s rapid growth and success.
• Continuous Learning: Stay up to date on Veeam’s product portfolio and industry trends, sharing knowledge with customers and partners.
• Feedback Loop: Gather and relay valuable customer feedback to internal teams, helping shape future product development and sales strategies.

What You'll Bring

• At least 2 years of B2B sales experience with high-tech products/services, especially in Commercial or SLED sectors.
• Strong preference for candidates with direct channel sales experience.
• Proven ability to coordinate sales processes across teams (channel, engineering, marketing, field).
• Skilled at building and maintaining positive relationships with diverse individuals.
• Knowledge of the virtualization industry.
• Experience with Salesforce.com is a plus.
• Proficient in MS Office tools (Excel, Outlook, etc.).
• Able to work independently, self-motivated, and thrive in fast-paced environments.
• Flexible and capable of adapting to changing roles and responsibilities.
• Excellent written and verbal communication skills; comfortable with electronic correspondence and business research.
• Passionate about technology and industry innovation.
• Bachelor’s degree preferred, but equivalent experience and education will be considered.
• Ability to work Hybrid schedule (2 days in office, 3 days remote)
• Ability to travel (possibly up to 25% or more)

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What you'll get

• Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage starting on your first day
• Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
• 401(k) retirement plan with company matching contributions
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• AirVet: 24/7 virtual veterinary care at no cost
• Legal services, identity protection, and supplemental health insurance options
• Tax-advantaged spending accounts for healthcare, dependent care, and commuting
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.