Senior Salesforce Administrator - Revenue Cloud (CPQ & Billing)
Project description
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success. In this role you will: Revenue Cloud Configuration: Own the maintenance and enhancement of Salesforce CPQ & Billing. This includes managing Product Bundles, Price Rules, Discount Schedules, Quote Templates, and Revenue Recognition rules. Complex Automation: Design and build scalable solutions using Salesforce Flows and Advanced Approvals to support dynamic pricing logic and approval hierarchies without relying on custom code. Release Management: Manage the deployment of configuration changes across sandboxes and production environments using DevOps best practices (e.g., GitHub, Prodly etc). System Health & Data Integrity: Monitor the CPQ calculation engine, troubleshoot quote synchronization errors, and ensure data integrity between Salesforce and downstream ERP systems (e.g., Oracle) and other integration systems involved (e.g., Mulesoft). User Support & Enablement: Serve as the Tier 2 escalation point for complex quoting issues. assist Sales Operations in troubleshooting "stuck" quotes or billing errors. Triage and manage the JIRA issue queue. Stakeholder Partnership: Collaborate effectively with Business Analysts and Product Owners to translate complex pricing strategies and subscription models into technical requirements.
Responsibilities
- Salesforce Expertise: 5+ years of hands-on experience as a Salesforce Administrator in a complex, multi-currency environment. Revenue Cloud Specialist: Proven, deep experience configuring Salesforce CPQ. You must be comfortable with the "Object Model" of CPQ (e.g., Quote Lines, Subscriptions, Assets, Contracted Prices). Minimum of 3+ years of Sales cloud experience, particularly Salesforce CPQ, with hands-on experience in at least one large full lifecycle Salesforce CPQ Implementation. Subscription Management: Experience managing subscription lifecycles (Amendments, Renewals, Co-terming) within Salesforce. Declarative Development: Mastery of Salesforce Flows. You should be able to build complex logic without needing an Apex developer. Problem Solving: The ability to debug complex pricing waterfall issues and calculation errors under pressure. Communication: Ability to explain technical CPQ constraints to non-technical business stakeholders in Finance and Sales.
SKILLS
Must have
- - Salesforce Certified CPQ Specialist (Highly Preferred). - Salesforce Certified Administrator / Advanced Administrator. - Experience with Salesforce Billing (invoicing, credit notes, payment gateways). - Experience integrating Salesforce with ERPs (Oracle, SAP) for order fulfillment. - Familiarity with Apex triggers (ability to read/debug code is a plus, though writing is not required).
Nice to have
Working in Video Collboration projects
