Senior Salesforce Administrator (CG)
We are seeking a Senior Salesforce Administrator specializing in Salesforce Consumer Goods (CG) Cloud to join our team.
In this role, you will play a key part in optimizing and supporting Salesforce solutions tailored for the consumer goods industry. You will collaborate with cross-functional teams to drive business value and ensure the platform meets evolving operational needs.
Responsibilities
- Configure and customize Salesforce CG Cloud, including retail execution processes, visit planning, and order management
- Provide specialized user support and training focused on the unique features of Consumer Goods Cloud
- Maintain data accuracy and security by conducting regular audits and ensuring high data quality for consumer goods operations
- Develop automated solutions for retail execution, merchandising, and promotions using Salesforce automation tools
- Create and manage reports and dashboards to deliver actionable insights on sales performance, market trends, and customer behavior
- Collaborate with IT and other departments to integrate Salesforce CG Cloud with ERP, supply chain, and other business systems
- Stay current with Salesforce CG Cloud updates and implement new features to enhance business processes
- Ensure compliance with industry standards and apply best practices in consumer goods operations
- Identify and drive process improvement initiatives to maximize the effectiveness of Salesforce CG Cloud
Requirements
- At least 3 years of hands-on experience as a Salesforce Administrator or in a similar role
- Proven experience working with Salesforce, including configuration and customization
- Specialized knowledge of Salesforce Consumer Goods Cloud and its application in retail and consumer goods operations
- Fluent English skills (written and spoken) at a B1+ level or higher
- Residence in Ukraine required for remote work eligibility
Nice to have
- Experience with Salesforce Apex for custom development and automation
- Background in Salesforce development, including building custom solutions and integrations
- Familiarity with Salesforce primary clouds such as Sales Cloud, Service Cloud, and Community Cloud
- Experience using Salesforce Workbench for data management and troubleshooting
