Senior Project Manager - DCX Programs
We are seeking a Senior Project Manager for DCX Programs to lead the planning, execution and delivery of complex digital and e-commerce initiatives.
This role requires a strategic mindset, strong financial acumen and the ability to drive excellence across multiple projects while ensuring alignment with program goals and sustainable outcomes.
Responsibilities
- Lead planning, execution and delivery across the full project lifecycle
- Ensure scope clarity, predictable cadence and quality outcomes
- Maintain transparent progress tracking and dependency management
- Meet client commitments without reliance on overtime or heroics
- Drive continuous improvement within the project
- Act as the owner of the project margin model, designing best, expected and worst delivery scenarios
- Define explicit assumptions for roles, rates, locations, ramp-up and overhead
- Propose viable staffing plans upfront and identify risks with mitigation actions
- Maintain accurate forecasts and update based on reality, tracking margin weekly
- Own day-to-day staffing decisions within approved boundaries and build sustainable team structures
- Flag gaps early, including utilization drift, cost creep and skill shortages
- Use cross-skilling and upskilling tactically, working closely with program and resource pools on pipeline planning
- Detect early signals of scope creep, utilization decline and productivity drops, escalating proactively before impact
- Ensure consistent governance, valid staffing assumptions and alignment with shared practices, tools and cadence
- Contribute to turning multiple projects into a repeatable delivery engine
Requirements
- 7–10+ years leading complex digital or eCommerce delivery
- Strong financial and commercial understanding
- Experience owning project P&L or margin targets
- Structured planning and governance mindset
- Ability to balance client needs with economic sustainability
- Comfortable operating in multi-project, program environments
- Strong stakeholder and team leadership skills
