➡️ Mission
Join us as a Product Manager for Due Diligence and help build one of the most sophisticated compliance engines in Europe. You'll own how Qonto verifies who its 600,000+ customers are — from their first sign-up to their next periodic review — under the guidance of Quentin, our Director of Product for Customer Lifecycle.
➡️ What you'll do
- Own entry-into-relationship checks: You'll shape the identity, fraud, and sanctions rules that decide who becomes a Qonto customer, across countries and business types.
- Design agentic compliance workflows: You'll build AI-driven decisioning that automates routine checks end-to-end, reserving human judgment for the cases that truly need it.
- Simplify periodic reviews: You'll rethink how we re-verify high-risk customers over time, cutting friction without cutting rigor.
- Modernize the onboarding stack: You'll help migrate hundreds of Ops reviewers off a legacy tool onto a new, purpose-built workflow platform.
- Partner daily with Ops: You'll ship changes that directly shape the daily work of a large, global operations team.
➡️ What we're looking for
- Compliance or risk product experience: You've shipped products in KYC, AML, fraud, or another regulated domain.
- Complex rules, made simple: You know how to translate dense regulatory logic into clear, buildable workflows.
- Ops-first mindset: You've partnered closely with operations teams and design for the people who use your tools every day.
- AI-native workflow: You use AI to build faster, and you're excited to design agentic workflows that automate real decisions.
- Fluent in English: You communicate comfortably in English.
➡️ What we can offer you
- A domain mid-transformation: You'll join Due Diligence as it shifts from manual checks to agentic automation.
- High-stakes impact: Your work will touch every Qonto customer, at every stage of their relationship with us.
- A growing scope: As Qonto opens new markets and legal forms, your remit will keep expanding.
- Direct access to leadership: You'll work closely with Quentin and the wider Customer Lifecycle product team on how Qonto builds trust at scale.
➡️ Your future manager
You'll report to Quentin, Director of Product for Customer Lifecycle. Quentin started his career as a consultant in Paris before spending four years building products for a challenger bank in Kuala Lumpur, and he's been shaping Qonto's product org since 2021.