Senior Enterprise Territory Manager - India region
About the Team
The Miro Singapore Team is at the forefront of Miro's growth strategy across Asia, partnering with the world's largest companies to drive innovation and transformation through visual collaboration and AI. We're a high-energy, collaborative team focused on establishing Miro as a strategic platform within our customers' organisations and expanding our enterprise footprint across geographies.About the Role
As an Senior Enterprise Account Manager, you will own the end-to-end relationship and strategic growth for a portfolio of Miro's key enterprise accounts within the South Asia (primarily India) region. You will act as a trusted advisor, focusing on deeply understanding your customers' business challenges and objectives. Your goal is to drive significant value and innovation through Miro, fostering strong partnerships while identifying and executing on opportunities for both account expansion and new business growth within your assigned territory.What you’ll do
- Develop and execute strategic account plans for assigned enterprise customers, identifying key opportunities for both expansion and new business growth
- Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor
- Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value
- Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close
- Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals
- Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs
- Maintain accurate forecasting for both new business and renewal/expansion opportunities within Salesforce
- Collaborative mindset working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams
- Alignment with Miro's Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success
What you’ll need
- 5+ years of experience selling SaaS solutions to large Indian Enterprises accounts, especially ITES companies
- 8+ years of successful experience in a quota-carrying Account Executive role within SaaS, managing and growing large, complex enterprise accounts, working with channel partners
- Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives
- Proven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growth
- Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$100k+ ACV range)
- Excellent discovery, strategic account planning, and value selling skills
- Proficiency in applying a structured sales or account management methodology ie. Command of the Message, MEDDICC
- Ability to travel 1-2 weeks every month
- Experience selling to Product, Design and Engineering teams (BONUS)
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-AN1
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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