Senior Driver Operations Specialist – India
We’re hiring a Driver Operations Lead to drive supply growth and manage on-ground operations across cities. You’ll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.
- Build & maintain healthy supply in cities
- Carry out Csat/Psat activities, driver research & survey activities
- Support cross functional teams – GTM, marketing, legal, GR teams
- Manage large fleets for acquisitions & retentions
- Conduct market share analysis & create plans to improve our footprints in the market
- Search, hire & retain offline & online recruiters
- Build relationships with local authorities for effective supply mgmnt.
- Build GTM strategies to on-board new and active drivers
- Take ownership of different new projects & initiatives to drive brand name in the market
- Identify supply gaps within different areas and establish new channels of acquisition
- Extensive travel to different cities within country to manage on-ground operations
- Minimum 5 years of relevant experience in a fast paced environment
- Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region
- Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on
- You are a Go-getter with the ability to solve & handle multiple projects simultaneously
- Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges
- Excellent written and verbal communication skills
- Strong understanding of supply ecosystem in a consumer tech environment
- Startup experience is a must
- Help us challenge injustice by creating fair choices for millions of people across 48 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
