Senior Business Analyst with Travel Mid-Office Expertise, Travel Platform

DataArt·Armenia, Brazil, Bulgaria, Colombia, Cyprus, Georgia, Kazakhstan, Latvia, Mexico, Poland +4·Удалённо, Офис·вчера

About the Position

We are looking for an experienced Business Analyst to support a complex travel mid-office solution in one of the regions. You will work closely with stakeholders and delivery teams to analyze requirements, define business processes, support backlog refinement, and help ensure the smooth delivery of new features and operational support.

About the Project

You will contribute to a travel platform that unifies booking, fulfilment, payment, and finance flows within a corporate travel environment. The solution supports enterprise customers by improving process efficiency and enabling coordinated operational delivery.

About the Team

You will work in a cross functional team with Solution Architects, Solution Consultants, Project Managers, and client side stakeholders from operations, finance, and product areas. Collaboration is based on workshops, design sessions, and iterative planning cycles.

Responsibilities

Analyze business needs and translate them into clear requirements and functional specifications
Support backlog refinement, prioritization, and requirement clarification
Work closely with stakeholders to define product and process needs
Collaborate with Solution Architects, Solution Consultants, and Project Managers
Support delivery of new features, enhancements, and operational incidents
Document business processes, workflows, and dependencies
Ensure smooth coordination between operational needs and product evolution
Maintain clear, transparent communication across teams and stakeholders
Support workshops, design sessions, and iterative planning cycles
Contribute to process improvement and solution clarity

Requirements

Strong travel mid-office expertise
Extensive experience with Sabre and Amadeus
Experience working in corporate travel operations or travel technology environments
Experience analyzing and documenting business requirements, processes, and workflows
Strong understanding of travel distribution, fulfilment, and integration processes
Experience collaborating with stakeholders across operations, finance, and product
Strong communication, coordination, and stakeholder management skills
Ability to work at a detailed level within a highly complex solution

Nice to Have

Experience with SAP Concur Compleat
Experience working as a travel agent
Experience with GDS related workflows, booking tools, or travel data exchange solutions
Experience supporting Business Analyst teams or cross functional delivery teams