Senior Application Manager
Project description
We are looking for the best people to help create the next big thing in digital banking. Reason to join us • We offer the opportunity to work in a highly professional environment where you will work with high-level financial instruments • We want you to be part of our success story and give you reasons to be proud of what you achieved as part of our fabulous team • We give you the opportunity to develop yourself and evolve in your career via our fantastic technical, business-related or soft skills training • We encourage creative-thinking in our great open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are born. • We are not just professional teams, we are also friends who have fun working together • If you are an active person and you feel motivated by the creation/development of software solutions, then this is the place to be, you will not get bored. What is INMAP OCR • optical character recognition software which extracts data from scanned documents t
Responsibilities
- Troubleshoot and resolve software issues
- Collaborate with Development team as needed to provide solutions
- Collaborate with cross-functional teams to manage and maintain the application infrastructure, including policy configuration, profile deployment, software distribution and certificate installation
- Provide Root Cause Analysis when requested
- Monitor application health, security compliance, and performance, taking proactive measures to address any issues that arise
- Deliver new and improved capabilities in systems monitoring, recovery and stability aspects of the system.
- Assist in the setup and configuration of new platform infrastructure
- Respond to and resolve escalated technical issues related to the application
- Create and maintain documentation related to best practices and troubleshooting guides
- Perform Application and DB script deployment
- Other support-related activities
SKILLS
Must have
- Strong technical background with excellent problem solving and multi-tasking skills Experience with SQL Servers mandatory - minimum 3 years Experience with Windows PowerShell mandatory - minimum 3 years Experience with Windows Servers administration - minimum 3 years Minimum 3 yrs or more of Technical / Application Support experience Strong service oriented experience / background Experience in IT Service Operations Networking knowledge Familiar with Incident Management processes and tools Familiar with Agile methodology Nice to have: ITIL v3/v4 certification Soft Skills: Good communication skills Ability to function as part of an international team with different locations Ability to work in a fast-paced and quickly changing environment Languages: English is mandatory(medium-advanced level) German - nice to have
Nice to have
TBD
