Senior AI Solution Engineer

We are looking for a Senior AI Solution Engineer to expand and refine an agentic voice-to-voice AI assistant using real-time GPT models. You will shape prompt strategy, improve output quality, and align context-injection tooling to deliver reliable client experiences.

Responsibilities

• Design prompt architectures for agentic voice-to-voice workflows using real-time GPT models
• Develop and optimize prompts to improve response quality, safety, and consistency
• Run experiments to evaluate prompt changes against accuracy and performance targets
• Analyze model outputs to diagnose failure modes and propose concrete improvements
• Integrate and use Model Context Protocol tools for context injection in agentic flows
• Coordinate changes with the MCP and integration team to iterate draft tools and align updates
• Document prompt engineering processes, decisions, and best practices for ongoing delivery

Requirements

• 3+ years of experience in prompt engineering for production AI systems
• 3+ years of experience writing and iterating agentic prompts in complex environments
• Senior-level ability to drive alignment across stakeholders and delivery teams
• Strong project execution skills for iterating features after go-live
• Practical knowledge of real-time GPT models and voice-to-voice use cases
• Strong analytical skills to evaluate model outputs and identify improvements
• Excellent communication skills to explain technical concepts clearly
• Upper-Intermediate English proficiency (B2)
• Strong attention to detail and problem-solving skills

Nice to have

• Model Context Protocol
• GPT Realtime model experience
• German language skills
• Experience with client contact or customer care environments
• Knowledge of AI ethics and responsible AI practices