About the Position
We are seeking an experienced Compleat Developer to maintain, optimize, and extend Compleat routines and workflows. The ideal candidate will have strong technical expertise in Compleat configuration and a solid understanding of travel processes.
About the Project
The client currently utilizes SAP Compleat as a mid-office automation platform. Platform is deeply integrated with GDS systems and supports complex travel workflows. SAP Compleat enforces quality assurance, applies fare and policy checks, manages PNR enrichment, and routes tasks into queues for agents. This role focuses on business-as-usual support and incremental enhancements to keep the existing solution stable and efficient.
Responsibilities
- Analyze, build, and maintain SAP Compleat routines and workflow rules (e.g., pre-ticketing checks, file finishing, quality control and more).
- Implement and optimize PNR processing logic, including queue management and task routing.
- Collaborate with business teams to translate travel policies into automated rules.
- Troubleshoot routine failures, resolve data inconsistencies, and ensure high system availability.
Requirements
- Hands-on experience with Compleat configuration: workflows, rules, validations, and dictionaries.
- Ability to read existing routines and identify optimization opportunities.
- Strong understanding of a PNR lifecycle, GDS commands and queues.
- Experience in development on C# / .Net
- Experience in integration with SOAP/REST APIs.
- Experience with RDBMS.
- Solid troubleshooting skills and attention to detail.
- Excellent communication skills.