Sales Development Representative

About the project

The IT company Andersen invites a Sales Development Representative to join the team.

Andersen is a pre-IPO software development company that provides a full cycle of services. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.

Responsibilities

– Supporting the sales team with administrative and operational tasks.

– Supporting sales and lead generation: timely intake, validation, qualification, and routing of outbound leads.

– Coordinating a pool of 5–9 lead generation specialists assigned to a Sales Manager.

– Managing Sales Managers’ calendars, including meeting scheduling and travel coordination.

– Maintaining accurate and up-to-date lead, contact, and opportunity records in Salesforce.

– Supporting client engagement: coordinating follow-ups, documenting communications, tracking pipeline progression, and ensuring data consistency across accounts and opportunities.

– Assisting Sales Managers in preparing draft commercial proposals, estimates, presentations, and other supporting documentation.

– Coordinating the preparation, review, and management of contractual documentation.

– Supporting the invoicing process and coordinating travel arrangements related to sales activities.

– Coordinating internal communication between Sales, Finance, Legal, and other departments.

– Handling customer inquiries and ensuring timely responses and resolution.

– Ensuring the timely preparation and submission of estimates, proposals, contracts, and other sales-related documentation.

– Maintaining sales reports and supporting pipeline reviews and forecasting.

– Supporting the smooth handover of projects from Sales to Account Management.

– Participating in maintaining and improving sales processes, documentation, and CRM data quality.

– Ensuring compliance with internal sales procedures and documentation standards.

Requirements

– 2+ years of experience in sales support, sales coordination, sales administration, business development, or a similar role, preferably in the IT sector.

– Understanding of the B2B sales process, including lead generation, lead qualification, pipeline management, proposal preparation, contracting, invoicing, and handover to Account Management.

– Experience supporting Sales Managers or Account Executives in day-to-day sales and administrative operations.

– Experience coordinating or supporting lead generation teams.

– Hands-on experience with Salesforce or another CRM system, with a strong understanding of maintaining accurate lead, contact, account, and opportunity data.

– Experience managing sales documentation: commercial proposals, presentations, contracts, invoices, tenders, and related materials.

– Strong organizational and time-management skills: ability to manage multiple priorities, deadlines, follow-ups, and requests simultaneously.

– High attention to detail and accuracy when working with CRM data, documentation, reports, and contractual information.

– Experience preparing sales reports and supporting pipeline reviews, forecasting, and performance tracking.

– Excellent written and verbal communication skills: ability to communicate effectively with customers, Sales, Finance, Legal, Account Management, and other internal stakeholders.

– Customer-service mindset and ability to handle customer inquiries and ensure timely resolution.

– Ability to work independently, take ownership of tasks, anticipate the needs of Sales Managers, and proactively follow up on outstanding items.

– Ability to work effectively in a fast-paced, international, and cross-functional environment.

– English proficiency at Upper-Intermediate+ level or higher.

Nice to have

– Experience with Salesforce, 1C, Figma, dashboards, or similar business tools.

– Proficiency in Microsoft Excel and Outlook.

– Knowledge of additional languages.

Why join us

• Andersen cooperates with such companies as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, Media Markt, etc..
• For the past four years, our company has been growing annually by 60–100%, and we constantly involve top-notch specialists in our team.
• Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
• The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 19 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
• We are a cool young team of like-minded people communicating informally.
• You'll have a stable and competitive salary and an extensive benefits package.
• At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.