Regional Workplace Manager
About the Team
As a core member of the Workplace department, the Operations function is responsible for delivering amazing services to Mironeers. We are a forward-thinking team that uses innovative technology and a data-driven approach to design and implement the policies and protocols that underpin a safe, secure, and world-class hub experience, directly contributing to our "Integrated Workplace Excellence" framework.About the Role
We seek an exceptional Workplace Manager ready to take our Austin, San Francisco, New York and Sydney office to the next level. In this role, you will be responsible for delivering a world-class employee experience by creating a happy and productive environment for our team. You will be critical in ensuring our workplace is safe and functional and fosters productivity and collaboration. Additionally, you will play an essential role in shaping and executing Miro's workplace strategy, including driving excellent consistent service delivery and delivering on our learning lab approach. Your expertise and experience will be valued and rewarded with a competitive salary package, opportunities for professional growth and development, and the chance to impact our workplace culture and success significantly.What you’ll do
- Help develop and execute Miro’s workplace strategy that aligns with Miro’s overall business objectives and support and proactively find opportunities to increase our experience.
- Take responsibility for the hub experience, working with cross-functional project teams to own hub-related projects, initiatives, and day-to-day execution.
- Communicate effectively with all employees and senior stakeholders, maintaining strong relationships and providing exceptional customer service
- Build and support all aspects of the employee experience, including internal events and programs from the Workplace perspective, focusing on employee engagement and satisfaction
- Ensure our office spaces are comfortable and functional, and meet the needs of our teams, including coordinating office maintenance processes and liaising with building management as necessary
- As the Regional Workplace Manager, you are responsible for developing and growing your Austin team member’s career by coaching them on how to run the office day to day to truly own it end-to-end.
- Managing and overseeing all workplace vendors and contractors, negotiating contracts, and maintaining strong relationships to ensure quality services (SLA’s) are provided
- Project management, including managing office moves, relocations, program roll-outs, and other workplace-related projects
What you’ll need
- A minimum of 5 years of experience in a similar Workplace manager or Facilities Manager role, with a proven track record of success in managing workplace operations and facilities
- A proven track record of managing teams and developing team members
- Strong negotiation and vendor management skills, with the ability to build and maintain strong relationships with vendors and contractors
- Excellent verbal and written communication skills, with the ability to communicate effectively with employees at all levels of the organization
- Strong problem-solving skills and ability to adapt to an ever-changing environment, with a focus on providing exceptional customer service and employee support
- Ownership and accountability for all workplace-related activities, with a high level of motivation and a self-starting attitude
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
Recruiter: #LI-JR2
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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