Referral Projects Manager (Remote)
We’re Novakid School, the English academy for kids of the future. We teach English as a foreign language to children all over the world, using our live 1:1 and group class platform, AI tutoring features, and learning games. We’re the biggest English tutoring platform for kids in Europe, delivering millions of lessons each year.
We are looking for a Referral Projects Manager.
Key Responsibilities
- Campaign & CRM Execution
Prepare, launch, and maintain referral campaigns in CRM and internal tools. Set up and manage email, WhatsApp, push, and other communication flows in platforms such as Bloomreach. Support promo campaigns, referral events, and regional launches, ensuring everything is configured correctly and delivered on time.
2. Task Preparation & Cross-Functional Delivery
Translate business requests into clear tasks for developers, designers, CRM managers, and analysts. Prepare briefs and requirements for referral mechanics, communications, landing pages, and operational improvements. Coordinate execution across teams and track tasks from request to release.
3. Referral Flow Support & QA
Support and monitor referral user journeys, including triggers, reminders, milestone messages, and promo flows. Check that campaigns, links, segmentation, rewards, and content work as expected. Participate in testing before launch and quickly flag issues after release.
4. Process & Operational Support
Document recurring workflows, campaign logic, and internal processes. Help maintain a stable operating model for the referral channel and support smooth execution across different regions and markets.
You have…
Understanding of Referral/Loyalty programs processes and users needs in Novakid workflow.
Technical Literacy: You can translate business needs into clear technical requirements for developers. You understand tracking, attribution, and frontend mechanics.
Decomposition ability: You understand how to divide a big issue to a list of subtasks
Execution First: You are a “doer.” You prioritize delivery and move projects from “Planned” to “Done.”
English Proficiency: C1
We offer...
Any location - remote work;
Full-time contract;
Flexible working hours, 40+ hours per week;
Friendly young team;
Interesting and promising project, looking forward to meeting you!
Bonuses and option program are available.
