Platform Engineer

About the Position

We are looking for an experienced Platform Engineer to support the existing AWS infrastructure and contribute to its ongoing modernisation and consolidation. The role combines hands-on cloud engineering with developer enablement. You should understand Platform Engineering as a product discipline and be able to discuss developer experience, self-service, platform adoption, reliability, and technical trade-offs. The working schedule is aligned with UK business hours, from 9:00 AM to 5:30 PM UK time. Participation in an on-call rota may be required. This position includes a sign-in bonus.

About the Team

You will join a Platform Engineering team responsible for supporting and improving several AWS environments. The team treats the platform as a product and internal engineering teams as its customers. You will help engineers use the platform effectively while improving its reliability, usability, and scalability.

Responsibilities

• Support and improve AWS-based production infrastructure.
• Develop and maintain platform capabilities using Kubernetes, Helm, and Terraform.
• Automate repetitive processes and improve developer self-service.
• Support engineering teams in adopting and using platform services.
• Investigate platform issues and take ownership through resolution and follow-up.
• Participate in incident response, communication, post-incident reviews, and completion of corrective actions.
• Improve observability using metrics, logs, traces, dashboards, alerts, and service-level indicators.
• Explain technical decisions, risks, and trade-offs clearly.
• Maintain strong standards for reliability, security, testing, and documentation.
• Participate in an on-call rota when required.
• Use AI-assisted tools to improve engineering productivity and quality.

Requirements

• Strong hands-on experience with AWS production environments.
• Practical experience with Kubernetes and Terraform.
• Experience with Helm and GitHub Actions or similar tools.
• Strong understanding of Platform Engineering principles.
• Experience treating internal platforms as products and engineers as customers.
• Ability to discuss platform adoption, self-service, developer experience, and different implementation approaches.
• Good understanding of observability beyond logs, including metrics, tracing, alerting, dashboards, and SLOs.
• Experience with incident response, post-incident reviews, and operational improvements.
• Ability to work independently and take ownership of outcomes.
• Clear spoken and written English, with the ability to explain technical concepts in sufficient depth.
• Demonstrated growth mindset and ability to learn from feedback.
• Experience working in environments with regular feedback, accountability, and performance expectations.
• Experience with at least one programming or scripting language.
• Experience with observability tools and practices, including OpenTelemetry, Honeycomb, or Splunk.

Nice to Have

• Experience with ECS, S3, SNS, SQS, or RDS.
• Experience with Datadog, or OpenTelemetry.
• Experience building internal developer platforms.
• Experience mentoring or supporting the growth of other engineers.
• Experience in financial services or another regulated industry.
• Experience with cloud migration or infrastructure consolidation.

Technologies

AWS, EKS, ECS, Kubernetes, Docker, Helm, Terraform, GitHub Actions, OpenTelemetry, Honeycomb, Datadog, Claude, ChatGPT