Officer Express Post Sales

RESPONSIBILITIES:

• To handle inbound/outbound corporate and commercial mail for domestic and international flights of the group of Airline in accordance with the effective procedures, rules and instructions.
• To fill waybills on mail items and enter all data related to shipper, consignee, flight route, type and weight of the item in the system.
• To сheck the contents of the mail for the content of items and substances prohibited for shipment, dangerous goods, as well as weigh the shipment on the scales.
• To inform Customers about the place, time, mail shipment status and the conditions for receiving the mail shipment at the point of arrival.
• Timely send registered and paid commercial mail, as well as service mail on flights of the Air Astana group of companies.
• To form and seal packages, suitcases with commercial and service mail.
• To issue and accept payment for, co-mail
• To carry out cash transactions on credit cards, preparing cash reporting and conducting the collection, registration of invoices and acts of performed works

REQUIREMENTS:

• Knowledge of English, Russian, Kazakh languages
• Customer focus
• Possession of business written and spoken language
• PC experienced user MS Word, Excel, Power Point, Outlook.
• Work experience is not required, on-the-job training is provided (1-4 weeks);
• Interpersonal interaction;
• Communication skills;
• Logical thinking;
• Responsibility;
• Loyalty;
• Flexibility;
• Attention to details.