Ensure the operation of departments to achieve infrastructure fault tolerance.
Monitor the quality of IT services provided by departments. Set tasks and oversee execution within assigned teams and departments. Initiate and participate in company projects.
Initiate, plan, and implement new technologies as needed.
Organize IT processes based on best practices like ITIL and COBIT.
Foster collaboration between teams and other departments using ITIL best practices and established business ethics standards.
Develop and update existing policies, standards, and instructions, ensuring they are always current.
REQUIREMENTS:
At least 5 years of experience in large IT companies or 2nd-tier banks.
Approximately 7 years of relevant professional experience.
At least 2 years of managerial experience.
Practical experience in managing infrastructure projects.
In-depth understanding of network technologies (LAN/WAN, VPN, routing, switching).
Experience with server operating systems (Windows Server, Linux).
Proficiency in virtualization systems (VMware, Hyper-V).
Knowledge of cloud technologies (Azure, AWS, Google Cloud).