Level 1 Permanent Control Coordinator

Join us as Level 1 Permanent Control Coordinator to take on a structural challenge: making Qonto's first line of defence genuinely own its control framework. You'll build the Level 1 Target Operating Model from scratch, run the Risk & Control Self-Assessment (RCSA) cycle, and produce the risk cartography and governance reporting that keeps regulators and leadership aligned, under the guidance of Maxime, our Operational Risk Manager.

➡️ What you'll do

• Design the Level 1 control plan: Roll out a unified control framework across all Qonto teams, defining minimum standards for control objectives, owners, procedures, evidence requirements, and remediation logic.
• Own the RCSA-based risk cartography: Build the Risk & Control Self Assessment methodology with business teams and maintain a first-line risk cartography aligned with the broader risk framework.
• Define and deploy the Level 1 Target Operating Model: Formalize roles, processes, escalation routes, and first-line/second-line interactions, then drive adoption across the organization.
• Produce governance reporting: Consolidate Level 1 control execution data (completion rates, failed controls, remediation status) and present to the Risk Committee and relevant governance bodies.
• Keep LoD1 and LoD2 genuinely separate: Act as the first-line counterpart of Internal Control, ensuring first-line teams own their framework independently.

➡️ What we're looking for

• Permanent control or operational risk background: 3-5 years experience in permanent control, internal control, or operational risk in a regulated banking environment and understand what strong first-line ownership looks like.
• Sound knowledge of French banking regulation: You're familiar with the Arrêté du 3 novembre 2014 (Art. 12, 100/102), EBA internal governance guidelines (EBA/GL/2021/05), and the Three Lines of Defence model.
• Hands-on RCSA and risk cartography experience: You've designed or maintained RCSA methodologies, risk taxonomies, and risk cartographies.
• Getting teams on board: You know how to get business teams to change their practices through clear standards, governance visibility, and well-structured escalation paths.
• AI-ready: You use AI tools to accelerate analysis and automate reporting loops, and you're excited to bring that mindset to how you build processes.

➡️ What we can offer you

• Real structural impact: This role exists to give the first line genuine ownership of its control framework, and you'll own the build from design through to rollout.
• High governance visibility: Your output feeds directly into the Risk Committee and regulatory-level reporting.
• Build before you maintain: The TOM, RCSA methodology, and harmonized control plan don't exist yet; you're designing them, not inheriting a legacy.
• Scope that grows with you: As the framework embeds, the role evolves from project delivery into owning the recurring annual cycle.

➡️ Your future manager

You'll report to Maxime, our Operational Risk Manager at Qonto. Maxime built his risk expertise across regulated banking and asset management — from Operational Risk Analyst at ODDO BHF to Risk Officer at Ardian, before joining Qonto in 2025. He holds a Master's from ESCP Europe and an AMF certification, and brings a structured, framework-oriented approach alongside a solid understanding of what genuine first-line control ownership looks like in a regulated environment.