As a Learning & Development (L&D) Training Associate, you will support the day-to-day execution of training and onboarding programs by coordinating training operations, facilitating foundational learning sessions, maintaining accurate training records, and ensuring a seamless learning experience for employees across the organization.
Key Responsibilities:
Training Facilitation & Onboarding Support
Facilitate foundational onboarding modules including Company Culture, House Rules, Administrative SOPs, Business Orientation, and Process Induction
Support new hires throughout the onboarding process to ensure a positive Day 1 experience
Assist in answering trainee inquiries and providing guidance during training sessions
Help maintain an engaging and professional learning environment for both virtual and in-person sessions
Training Operations & Logistics
Manage training logistics including room scheduling, equipment setup, attendance tracking, and distribution of training materials and kits
Ensure all training materials, tools, and resources are prepared prior to training sessions
Coordinate with internal stakeholders to ensure smooth training execution
Provide administrative support for training schedules, calendars, and documentation
LMS Administration & Documentation
Maintain and update the Learning Management System (LMS) with training materials, attendance, and completion records
Ensure training records are accurate, organized, and up to date
Monitor training documentation and compliance requirements
Generate training reports and assist in tracking employee learning progress
Content Development Support
Assist in updating presentation decks, training materials, and multimedia assets
Support minor content revisions based on policy, process, or application updates
Collaborate with the L&D team to ensure training materials remain accurate and aligned with business needs
Help organize and maintain training content repositories
Stakeholder Coordination
Coordinate with HR, Department Heads, Trainers, and Operations teams regarding onboarding and training schedules
Ensure smooth communication between departments for training-related activities
Support alignment of training requirements and operational needs
Special Projects & Employee Engagement
Support company-wide learning initiatives, engagement activities, and special L&D projects
Assist during large-scale training rollouts, field training activities, and events when required
Contribute to continuous improvement initiatives within the Learning & Development function
Requirements and Expectations:
Education & Experience
Technical & Administrative Skills
Communication & Facilitation Skills
Execution & Adaptability