Lead Site Reliability Engineer

EPAM·Argentina, Colombia, Mexico, Chile·Удалённо·сегодня

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java backend services ecosystem alongside another SRE and a backend engineering team. You will strengthen reliability, observability, and incident response practices.

Responsibilities

Provide on-call support for Java backend identity services during business hours
Troubleshoot complex distributed-system issues using logs and telemetry to identify root causes
Deploy patches to address issues in cloud infrastructure
Improve reliability posture for key backend services through tangible changes
Build metrics and dashboards to quickly assess overall platform health
Monitor SLOs across services and submit code changes to improve SLOs as errors occur
Create and refine runbooks for backend services to standardize operations and response

Requirements

5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
5+ years of experience with Amazon Web Services in production environments
3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in production
Leadership experience guiding on-call practices and operational improvements
Strong project execution skills delivering reliability and observability enhancements
Strong troubleshooting skills using logs and telemetry to find root causes
Strong communication skills for clear and concise written incident updates
Fast learning ability to absorb information quickly and apply it during on-call
Upper-Intermediate English proficiency (B2)