Lead Project Administrator
We are seeking an experienced Lead Project Administrator to drive operational excellence and ensure seamless execution of a globally managed program.
Responsibilities
- Coordinate the program’s operational lifecycle ensuring automated workflows and partner engagement phases function effectively
- Verify incoming program data for accuracy and ensure smooth transitions for partners across engagement milestones
- Collaborate with the Program Lead and Strategic Ops teams to identify and resolve platform issues or workflow bottlenecks
- Address partner inquiries related to partnership status, resource access or platform functionality and escalate critical matters as necessary
- Manage inventory, production logistics and global distribution for branded swag and event-specific items
- Track and provision event-focused credits and skills access while addressing capacity concerns
- Conduct quality checks and verification processes for partners advancing to elite program tiers
- Compile and track data against key performance indicators to support ecosystem reporting and dashboards
- Perform spot-checks on automated processes to uphold the integrity and reputation of the global partner directory
Requirements
- 5+ years of work experience in program and project administration roles
- Knowledge of communication, program management and project tracking tools
- Background in community management, data administration and Google Workspace
- Expertise in global logistics and operational workflows for scaled programs
- Proven capability to monitor metrics and refine processes using results-driven analysis
- English proficiency at B2 level or higher
Nice to have
- Understanding of community management principles and strategies
- Competency in data administration and ecosystem tracking
- Familiarity with Google Workspace tools for collaboration and organizational efficiency
