KYB Automation Product Manager

Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.

Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.

Now we are looking for a skillful Automation Product Manager to drive automation and feature development for KYB onboarding (AI-powered corporate documents review, control and ownership structure check, cross-checks).

What You Will Be Doing:

• Developing and enhancing automation features for KYB onboarding.
• Exploring and implementing LLM, and AI/ML solutions to optimize processes.
• Defining and prioritizing product initiatives to improve accuracy, efficiency, and compliance.
• Working closely with engineering, analytics and compliance teams to drive innovations in automation.
• Validating hypotheses which help improve quality and performance metrics.
• Monitoring key quality and performance metrics, identifying areas for improvement.
  

About You:

• 2+ years of experience in a technical product management or related role with a focus on KYC/KYB, compliance, fintech, or digital identity products.
• Familiarity with product lifecycle management and technical project management tools (e.g., Jira, Confluence, etc.).
• Proven experience in working closely with development teams; ability to read and interpret technical specifications.
• Ability to write basic SQL queries for analytics.
• Strong interpersonal and communication skills, with the ability to explain complex technical details to non-technical stakeholders.
• Ability to work independently and proactively seek weak point to offer solutions.
• Fluency in English.

Nice to have:

• Technical background and understanding of development principles
• Skill of LLM prompt engineering, and AI agents prototyping.
• Ability to write simple scripts in any programming language to test hypotheses during the prototyping stage

What We Offer:

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
• Compensation. We offer fair and transparent pay, benchmarked to the market.
• Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
• Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
• Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
• Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
• Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.

The hiring stages: Hiring Manager Interview -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.