Junior Access Management Analyst (IAM)

We are looking for a Junior Access Management Analyst to keep operations running smoothly by processing and approving access requests in line with current policies and service levels. You will evaluate tickets, escalate exceptions, and support secure access provisioning across infrastructure and databases. Apply to help protect and enable our clients’ environments.

Responsibilities

• Process access requests based on established rules and current policies
• Evaluate access approvals to ensure compliance with service levels and security requirements
• Escalate exceptional or non-standard cases to the appropriate support levels
• Maintain ticket records accurately to meet response-time commitments
• Provision and validate access at the infrastructure level, including AIX and Linux
• Coordinate database access provisioning in line with approved requests
• Apply basic information security criteria when performing security-related approvals
• Communicate clearly with end users and stakeholders regarding request status and next steps
• Follow operational schedules and onsite/remote work guidelines as defined by the team

Requirements

• Bachelor’s degree in Information Technology or a related field
• 1+ years of experience in access administration or end-user support
• Experience in financial services or IT services environments
• Access provisioning experience for infrastructure platforms such as AIX and Linux
• Database access administration knowledge
• Critical thinking skills and sound judgment for approval decisions
• Basic information security knowledge to support security-related approvals
• Ability to work 4 days onsite and 1 day from home after a 1-month training period
• Availability for a 09:00-19:00 schedule with a 2-hour meal break
• English skills at a B1 level or higher