Intern

RESPONSIBILITIES:

• Receiving and registering user requests related to IT issues (by phone, email, or ticketing system);
• Diagnosing and resolving standard incidents (printers, network, access, software);
• Replacing and keeping records of printer cartridges;
• Installing and updating standard software according to provided instructions;
• Checking and performing basic setup of office equipment (monitors, mice, keyboards, cables, network sockets);
• Disconnecting and reconnecting PCs, printers, and peripheral devices during office moves or workplace changes.

REQUIREMENTS:

• Student or graduate in an IT-related field;
• Basic knowledge of Windows OS and office software (Microsoft Office, Teams, Outlook);
• Responsibility, communication skills, and willingness to learn;
• Attentiveness, reliability, and accuracy when working with equipment;