Head of Banking Operations UK
About the Role
The Head of Banking Operations is responsible for leading and scaling the Company’s UK Banking Operations function, ensuring the efficient execution of payment services, safeguarding of client funds, and full compliance with UK regulatory requirements. The role oversees operational processes, correspondent banking, payment investigations, reconciliation, and the performance of all systems supporting banking operations.
This position requires a strong operational leader with deep experience in payments, banking infrastructure, and regulatory frameworks applicable to UKlicensed financial institutions.
Leadership & Department Management
This position requires a strong operational leader with deep experience in payments, banking infrastructure, and regulatory frameworks applicable to UKlicensed financial institutions.
Leadership & Department Management
- Lead, develop, and manage the UK Banking Operations function, ensuring high performance and operational excellence.
- Establish and maintain internal procedures, controls, and systems to support the department’s responsibilities.
- Collaborate closely with Treasury, Compliance, AML, Risk, Finance, Legal, and IT to ensure all obligations are fulfilled.
Operational Oversight
- Establish and maintain relationships with UK and international correspondent banks.
- Monitor correspondent account balances, cutoff times, and liquidity to ensure uninterrupted payment execution.
- Oversee performance of external service providers and ensure obligations are met.
- Track industry developments, regulatory changes, and scheme updates; propose improvements to Executive Management.
Safeguarding & Regulatory Compliance
- Ensure safeguarding of client funds in accordance with FCA requirements and internal policies.
- Oversee reconciliation processes and ensure accurate accounting of balances in cooperation with Finance.
- Ensure timely and accurate reporting to Executive Management, the Board, and regulatory authorities.
- Maintain strong operational controls to ensure compliance with internal and external regulations.
- Degree in Finance, Economics, Business Administration, or related field.
- Extensive experience in payments, banking operations, or financial services.
- Strong understanding of UK regulatory frameworks (FCA, PSRs, safeguarding, operational resilience).
- Experience managing teams and operational processes in a regulated environment.
- Strong analytical, problemsolving, and decisionmaking skills.
- Excellent communication skills and fluency in English.
- High level of computer literacy and familiarity with banking/fintech systems.
