D365 Functional Consultant
We are seeking a skilled D365 Functional Consultant to support the migration of the Go-to-Market Enabling Platform (GTMEP) from Salesforce Sales Cloud to Microsoft Dynamics 365. This role involves working on a shared platform environment used by multiple Customer Teams (Tenants), covering both the scope definition and implementation phases of the project.
Responsibilities
- Conduct comprehensive analysis of business and technical requirements
- Document current-state and future-state workflows and identify optimization opportunities, including AI-driven enhancements
- Evaluate technical requirements and existing infrastructure
- Identify key constraints and establish foundational architectural decisions, including environment strategy, solution architecture, and CI/CD framework
- Configure the D365 Sales solution according to agreed scope, including entities, fields, forms, views, and dashboards
- Set up business processes and security model within D365
- Support selected business unit data migration
- Deploy the production environment
- Prepare user training and knowledge transfer materials
- Provide guidance and mentoring to the client's team
Requirements
- 3+ years of experience working as a D365 Functional Consultant
- Expertise in Microsoft Dynamics 365 Sales, including entities, fields, forms, views, and dashboards configuration
- Knowledge of business process configuration and security model setup within D365
- Understanding of solution architecture, environment strategy, and CI/CD frameworks
- Skills in requirements gathering, process discovery, and documentation of current-state and future-state workflows
- Familiarity with data migration practices for business units
- Background in production environment deployment
- Capability to prepare training materials and deliver knowledge transfer sessions
- Proficiency in client-facing communication, guidance, and mentoring
- English proficiency at B2 level or higher
