Customer Support Operator with Arabic and English
Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.
Working schedule: Monday-Friday, 8 - 16:30 (GMT+3).
Answer customer inquiries via live chats and emails (no calls);
Provide accurate information about the products of the company;
Resolve cases in timely and professional manner;
Achieve quality and productivity targets set by the manager;
Perform other ad hoc tasks assigned by the manager.
Fluency in Arabic, French, and English languages both written and verbal;
Previous experience on a similar position would be considerate as an advantage;
Customer focus personality;
Great communication and analytical skills.
Remote work model;
Competitive remuneration;
Professional courses: from Coursera to Harvard;
Friendly, enjoyable and positive environment.
Only applications submitted in English will be considered.
Tasks:
Requirements:
We offer:
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