Content Marketing Manager
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.
Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.
We’re seeking a Content Marketing Manager to join our Brand & Creative team. The ideal candidate is a strategic, experienced professional with a proven track record of developing and executing successful content campaigns that drive engagement and conversions.
What You Will Be Doing:
- Support with production and ideation of our Travel Rule and Crypto Monitoring content while collaborating with the wider marketing team to create impactful assets across multiple channels.
- Own content for the Sumsub Academy, suggesting innovative ideas to engage these audiences both online and offline, and drive results for lead generation, course completion, and boosting the Academy’s reputation.
- Identify new opportunities to create or repurpose content that drives value throughout the marketing funnel.
- Transform complex topics into valuable, easily digestible content for our customers and prospects.
- Support the development of a content marketing strategy that aligns with our business goals.
- Collaborate with various teams to streamline processes, ensuring seamless communication and the timely execution of projects.
- Uphold a consistent brand voice and narrative across all content, ensuring it reflects our company’s values, positioning, and tone.
- Create tailored content specifically for our target audiences using Sumsub’s internal market research and customer personas.
- Evaluate and report on the effectiveness of content marketing initiatives through defined key metrics, driving continuous improvement.
- Engage regularly with the content team to review quarterly results, celebrate wins, and share learnings that raise the bar across campaigns.
About You:
- Advanced or native English speaker.
- 4+ years of experience in product content marketing, brand marketing, or a similar role, with proven success in leading content-driven campaigns for product-based IT/tech businesses (complex SaaS products as a plus). A portfolio showcasing relevant examples of your work is required.
- Industry knowledge (Fintech/Cybersecurity/KYC preferred).
- Research and analytical skills to gather/interpret data.
- Creative mindset while handling complex B2B SaaS content.
- Expert in writing and storytelling, with a strategic mindset toward content development.
- Excellent communication skills for navigating challenges and engaging effectively with teams and stakeholders.
- Strong organizational skills and experience managing content strategies, deadlines, and multiple projects simultaneously.
- Acute understanding of how content should be used across different distribution channels, including performance marketing channels.
- Experience with analytics tools like Google Analytics, Superset, or similar to track KPIs, measure performance, and make data-driven decisions.
What We Offer:
- Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
- True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
- Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
- Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
- Compensation. We offer fair and transparent pay, benchmarked to the market.
- Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
- Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
- Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
- Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
- Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages: TA screening -> Interview with Lead Content Marketing Manager -> Assignment -> Interview with CMO and Senior Brand & Creative Director.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
